CMP Series

Meet the Future

New York City’s Future of StoryTelling Summit explores how cutting-edge technology puts audiences at the center of the action. And asks the question: Isn't that where meeting participants belong, too?

Barbara Palmer

 Engagement + Marketing

Embracing 'The Pratfall Effect'

I once attended a lecture by a prominent academic that was interrupted by a ringing cellphone. That's jarring, but this was made even more so by the fact that the phone just kept ringing — and ringing. Finally, the speaker realized that it was her own phone ringing, and ran offstage to find her handbag and shut it off.

Barbara Palmer