Archives for July 2013


 Bookings

The Power of Word of Mouth

Why do we talk about, imitate, and share some things but not others? Wharton professor Jonah Berger explores the science behind social transmission, including how it is that 80 percent of word of mouth still takes place face-to-face.

Michelle Russell


 Food & Beverage

6 Questions to Ask About Gluten-Free

Even though catering staff may answer “yes” to the question of whether they’re equipped to serve gluten-free attendees, a few extra questions can go a long way to revealing how well a catering manager or sales professional understands gluten-free, said Jen Cafferty, founder of the Gluten & Allergen Free Expo.

Barbara Palmer


 Tips

Points of Order

If your meetings include business sessions — such as board meetings or delegate bodies that make decisions for the entire organization — then you should know about parliamentary procedure.

Jim Slaughter